Warranties

All knives and multi tools sold by Leatherman Store carry a 25 year manufacturer’s warranty.

You can check the length of warranty that a particular item is sold with by viewing its individual product page. 

Leatherman Store will directly replace any item that is found to be damaged or faulty within 7 days of it arriving with the customer and only once the item in question has been returned to us.

Should a product develop a fault and become defective outside of the first 7 days of receipt of goods, but still within the first 90 days of ownership, the item will need to be returned to us by the customer at their own expense and a warranty claim will be initiated by us, on your behalf.

Beyond the first 90 days of ownership and throughout the remaining warranty period, all warranty claims will be handled by the UK distributor of Leatherman products and you will need to contact them directly. You are welcome to contact us for the relevant distributor's contact information to assist with your claim, by using the following details:

Our contact details are as follows:
Leatherman Store
Targa Studio's 1, 2 & 3
127 Lynchford Road
Farnborough
Hampshire
GU14 6ET
UK

Tel: +44 (0)844 5678 123

Service Department:
service@leatherman-store.co.uk

Please note that proof of purchase may be required to initiate a claim through both Leatherman Store and the UK distributor.

Leatherman Store does not stock replacement parts and spare blades, nor does it offer a repair service. Enquiries of this nature should also be directed to the UK distributor.

Leatherman Store regrets that it is unable to support any warranty claims relating to products purchased elsewhere and not via this website, however we are happy to provide appropriate advice if necessary.

If you require further assistance or need instructions on how to resolve a warranty claim, you may contact our service department by email at service@leatherman-store.co.uk for a prompt reply.